Terms & Conditions

1. Introduction & Acceptance

Welcome to Sailendivers. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Intellectual Property Rights

All content on this website — including text, images, logos, graphics, videos, and product descriptions — is the property of Sailendivers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or republish any content without our prior written consent.

3. User Obligations & Prohibited Conduct

By using this website, you agree not to:

• Use the site for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to any part of the website or its systems.
• Interfere with the security or proper functioning of the website.
• Submit false or misleading information during registration or checkout.
• Use any automated system (bots, crawlers) without permission.

4. Account Registration & Security

When you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

5. Pricing, Taxes & Payment

All prices displayed on our website are in Indonesian Rupiah (IDR) and are subject to change without notice. We reserve the right to correct any pricing errors.

• Prices exclude shipping costs, which are calculated at checkout.
• Applicable taxes will be added to your order total where required by law.
• Payment must be completed before orders are processed and shipped.
• All transactions are processed securely through DOKU payment gateway.

6. Shipping & Delivery

We partner with reputable courier services to deliver your orders. Estimated delivery times are provided at checkout and are not guaranteed.

• Risk of loss and title for items pass to you upon delivery.
• We are not responsible for delays caused by the courier or unforeseen circumstances.
• It is your responsibility to provide accurate shipping information.

7. Limitation of Liability

Sailendivers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or any products purchased. Our total liability is limited to the amount paid for the product in question.

8. Governing Law & Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these terms shall be resolved through mutual negotiation. If a resolution cannot be reached, the dispute shall be submitted to the appropriate courts in Indonesia.